1. Email: [email protected] or call (505) 600-1297.
2. Tell us: what would you like to learn to do?
3. If you leave a message, you'll hear back by the next business day!
Check out our FAQ's below!
How can we help?
~ Online Session (private coaching via video call) - available across the globe, any day of the week!
~ In-Person Session (come to our office, or we can meet you at a senior center, library, etc.)
~ Group Class: Online (available across the globe, any day of the week)!
~ Group Class: In-person (come to our office, or we can meet you at a senior center, library, etc.)
VIRTUAL COACHING: How does it work?
It's pretty fun! You contact us to schedule a session. We arrange a coach to "meet with you" via phone call, or a video calling software -- and we will happily show you how to use it. You can remain in the comfort of your home or any other location that has phone or internet service. You will speak live with a 5-star rated, experienced, Teeniors® coach, and you can ask for helping with anything you'd like to learn to do with your phone, tablet, computer, smartTV, or a website/app- such as how to create an account, how to order something online, how to apply for jobs or create a resume, how to text, email, send pictures or use social media. The possibilities are truly endless. Tell us what you want to learn to do.
IN-PERSON COACHING: How does it work?
You contact us to schedule a session. After speaking directly with one of our team members, we can meet at your home, our downtown office, a local senior center, coffee shop or library. We strive to arrange sessions that are comfortable, safe and convenient. Our office space provides a safe, friendly environment and you will receive an email or phone call with all the details to confirm your session.
How do I book an individual coaching session or group event?
Call (505) 600-1297 or email us at [email protected]. Tell us what you'd like to learn, when you want the session to take place, and a member of our team will get you set up! If you leave a voicemail, you'll hear back from us no later than the next business day. Our offices are open Mon-Fri, but coaching is available 7 days a week.
I have a Kindle / Apple TV / Smart TV / Amazon Echo / PC. Can Teeniors help me out with any of this stuff?
YES! We often can help with technology outside of the usual stuff. Our Teeniors have experience in a variety of technologies, and if we don't know about it. we're happy to sit alongside you to help you learn faster. We have "Teenior Pro" coaches who can help with home devices and software that requires a more advanced skillset as well. Call or email to let us know what you need and we'll do our best to help you!
What if I don't know what the problem is (i.e. "my internet or printer isn't working... my phone sometimes drops calls.")?
Often we can help, however you have to pay for our coach's time either way. Teeniors help people learn basic technology (i.e. operating your phone or computer, learning new apps, setting up your printer/computer/smart TV, etc.) But sometimes clients have an issue that has to do with their phone company, internet provider, or another issue that requires outside tech support. Often your Teeniors coach will be able to assess the problem and sometimes even solve the problem in person. However, in these situations when a client "doesn't know" what the problem is, you will still be required to pay our coaching fee - whether we can fix your problem or not. After assessing your situation, we will let you know whether the issue is something we can help with, or whether you’ll need an outside professional. If you need help with the latter, we can also arrange time to have a coach help you make that call.
Do you offer training outside of New Mexico?
YES. "Virtual Coaching' (personal tutoring via phone and video calls) means you can be helped no matter where you live! If you are interested in learning more, or if you have questions or suggestions you’d like us to hear, contact our founder Trish Lopez directly: (505) 600-1297 | [email protected].
Why do you charge for Teeniors? I identify as low or fixed income.
No one is turned away based on ability to pay. Teeniors has both a small business and a non-profit arm. Just like any other enterprise - we have to pay our bills. Part of our mission is to provide paid, meaningful jobs to teens and young adults. All of our coaches are paid well above-minimum wage. And like any other small business or nonprofit, we need to cover costs of running Teeniors (rent, payroll, software fees, legal costs, printed materials, website and development, advertising - just to name a few). Our prices are very reasonable and we offer a phenomenal service for your money. We take our work seriously; our coaches apply to become teeniors and are interviewed and orientated after having been recommended by teachers, parents and other professionals. Volunteers simply would not be sustainable in the long run, and we strive to be self-sustaining. We are confident you'll find your coaching session to be worth every penny. AND for those who cannot afford to pay, we continuously leverage grant funding and donations from our generous community members to allow us to help you, while still paying our young team.
How much does it cost to hire a teenior or book a group event?
- Private, one-on-one, virtual coaching: $49.95 per hour.
- Private, one-on-one, in-person coaching: $59.95 per hour and up (with variations depending on location and tech needs).
- Group events start at $499.95 (with variations depending on location and number of attendees).
IN PERSON: How does a "private coaching session" work?
- First, we ask what kind of device you have (i.e. iPhone, Kindle, Dell laptop...) and what you'd like to learn to do. We'll then set up the when and where.
- Second, we'll call or email you with a confirmation of your coach's name and all the details for your session.
- Third, your personal coach will meet you wearing a bright yellow "Teeniors" shirt so that you can easily identify them. You're also welcome to ask for photo ID.
- Our teeniors are fantastic personal coaches, so we continuously get 5-star reviews. You can always ask them slow down, speak up, repeat things, and show you step-by-step how something is done. It is YOUR coaching session.
- Private sessions in our office are supervised by an adult team member; home coaching takes place with a 'teenior' who is 18 years of age or older.
Anything we missed? Give us a call or shoot us an email!
🎁 Send the Gift of Intergenerational Learning! 🎁
1. Click option below.
2. We'll contact you to ask how you'd like your recipient to be notified.
3. Your gift will be mailed or emailed.
Call (505) 600-1297 with any questions!
(1) NM: In-Home coaching - Teeniors® Gift Certificate | No expiration
NM: Book an ing-person, private coaching session with one of our 5-star rated Teeniors® to learn how to use your smart phone, tablet, computer, software; or contact us about a different technology you'd like to better understand!
*Available to be used in our office space (Albuquerque) or at client's home where available.
*Your cost covers 1 hour of private tutoring plus applicable sales tax, within the city of Albuquerque; other areas available for an additional fee. Additional time spent coaching can be billed directly to you (in 15 minute increments) after completion of the session, still at our discounted rate. You're welcome to contact us for more information: 505-600-1297 | [email protected].
Our Mission | Your Responsibility
Our goal is to empower older adults to connect with their loved ones, engage with their community, and the world through technology - while providing paid, meaningful jobs for teens and young adults. We charge reasonable rates for private, customized coaching in technology and we do our utmost to meet your needs in learning a desired skill during your session/s. However, if a client "does not know" what the problem is with their device (thus requiring our coach to assess an unknown problem); or if unforeseen software or hardware issues arise during your session that are out of our control, it is still your responsibility to pay for your session. Our time and commitment to you is important to us, and we appreciate your understanding of that time. Teeniors' sessions are also booked for a minimum of one hour. After that time, if you would like to continue, clients will be charged in 15-minute increments . If you cancel your session with less than 24 hours notice, you will be charged 50% of the cost for the hour booked. Thank you for understanding this need to protect our time and that of our team. If you have any questions, do not hesitate to contact us. You're also welcome to view the FAQs on our website by clicking here. Feel free to also contact us with any questions: 505-600-1297.
(1) Virtual Coaching Session - Teeniors® Gift Certificate | No expiration
Book a private coaching session with one of our 5-star rated Teeniors® to learn how to use your smart phone, tablet, computer - or a website/software that you'd like to better understand!
*Virtual sessions are available to clients across the globe.
*Cost covers 1 hour of private tutoring via phone or video call. Any additional time spent coaching can be billed directly to you (in 15 minute increments) after completion of the session, still at our discounted rate. You're welcome to contact us for more information: 505-600-1297 | [email protected].
Our Mission | Your Responsibility
Our goal is to empower older adults to connect with their loved ones, engage with their community, and the world through technology - while providing paid, meaningful jobs for teens and young adults. We charge reasonable rates for private, customized coaching in technology and we do our utmost to meet your needs in learning a desired skill during your session/s. However, if a client "does not know" what the problem is with their device (thus requiring our coach to assess an unknown problem); or if unforeseen software or hardware issues arise during your session that are out of our control, it is still your responsibility to pay for your session. Our time and commitment to you is important to us, and we appreciate your understanding of that time. Teeniors' sessions are also booked for a minimum of one hour. After that time, if you would like to continue, clients will be charged in 15-minute increments . If you cancel your session with less than 24 hours notice, you will be charged 50% of the cost for the hour booked. Thank you for understanding this need to protect our time and that of our team. If you have any questions, do not hesitate to contact us. You're also welcome to view the FAQs on our website by clicking here. Feel free to also contact us with any questions: 505-600-1297.
Accessibility Award - Santa Fe Committee on Disability
NM Women of Influence - Albuquerque Business First®
Influencer in Aging - Next Avenue®
"Best of Albuquerque" Top 5 - Albuquerque the Magazine®
Winner - Comcast® New Mexico Startup Business
Women in Tech Award - New Mexico Technology Council
"Make Better Today" National Award - Lenovo Computers®
Senior Hall of Fame - Silver Horizons New Mexico
Innovation NM Award & People's Choice Award - Albuquerque Business First®
People's Choice Award - Aging 2.0 Global Startup Search, Washington DC
InnovateHER Award | "Improving the Lives of Women & Families" - NM Small Business Association
2015 NM Startup Weekend Women Award - 1st Place Team