How Does It Work?
We have two (2) options to meet your needs:
Private Individual Sessions and Group Events
Both offer one-on-one coaching! See FAQs below.
Step #1. Select your preference.
Step #2. Contact us - we'll take it from there!
(505) 600-1297 | firstname.lastname@example.org
Individual, one-on-one coaching with one of our experienced, 5-star teeniors. These can take place anywhere from our office to the comfort of your home, or even a local senior center, cafe or library.
Individual private session at OUR OFFICE: $49.95/per hour (downtown ABQ)
Individual private session at YOUR HOME: $59.95/per hour
-If more than one person is being coached, please add $7.00 per hour to cost.
-If you request a home session and are located outside of our usual driving district , or if you have more sophisticated technical needs (i.e. sessions where the client is unaware of what the problem is, such as home entertainment system or printer / internet 'not working'), we reserve the right to add a small travel fee to cover our coach's time and gas). Your cost will always be disclosed to you up front.
Our group events offer one-on-one coaching, conducted in a group setting (i.e. simultaneous tutoring taking place in pairs, in a large room). Ideal for co-workers; friends; residents of retirement communities, etc. Money saver and popular choice for special events and classes! Each person brings their own electronic device and list of questions for customized coaching.
Depends on number of attendees. | Most common event: $399.95 for two-hours, with 10 attendees, all receiving one-on-one tutoring. Includes supervising staff plus five (5) teenior coaches. Contact us so we can discuss your idea and provide you an estimate!
How do I book an appointment or a group event?
Call (505) 600-1297 or email us at email@example.com. Tell us what you'd like to learn to do, when you want the help, and a member of our team will set you up! If you leave a voicemail, you'll hear back from us within 24 hours (but usually the same day). Our offices are closed on Sundays, but coaching is available 7 days a week!
Where will we meet for our private coaching session?
Anywhere you choose! We can meet at your home, our downtown office, a local senior center, coffee shop or library. Teeniors™ strives to arrange sessions that are comfortable and convenient for your needs.
How does a "private coaching session" work?
- First, we'll ask what kind of device you have (i.e. iPhone, Kindle, Windows laptop...) and what you'd like to learn to do. Then we'll set up the when and where.
- Second, we'll call or email you with a confirmation of your coach's name and all the details for your session.
- Your Teeniors coach will meet you wearing a bright yellow "Teeniors" shirt so that you can easily identify him or her. You're also welcome to ask for photo ID.
- Our teeniors are fantastic personal tutors, so we continuously get 5-star reviews. They are patient, kind and love their work. Most importantly though, they understand what it's like learning a new technology. You can always ask them slow down, speak up, repeat things, and show you again, step-by-step how something is done. This is your coaching session.
- Private sessions in our office are supervised by an adult staff member; home coaching takes place with a 'teenior' who is 18 years of age or older.
I have a Kindle / Apple TV / Smart TV / Amazon Echo / PC. Can Teeniors help me out with any of this stuff?
YES! Our Teeniors have expertise in a variety of technologies, and we have "Teenior Pro" coaches who can help with all of the above! Call or email to learn more.
My internet or printer isn't working / my phone doesn't text or sometimes drops calls. Can you help me?
Probably! Great question - we are here to help with questions in basic technology (i.e., operating your device, learning new apps and software, setting up your new printer/computer/cell phone/smart TV, etc.) That said, sometimes clients have a problem that has to do with their cell phone company, internet provider, or another issue that requires an outside technician. Most of the time, your coach will be able to assess this and even solve the problem in person. However, you will need to pay for your teenior's time either way to assess the situation. We will always let you know whether your problem is something we can help with, or whether you’ll need to reach out to your an outside technician or another professional. If you need help with the latter, we can also arrange time to have a coach sit with you and help you make that call.
Do you offer training sessions in more remote areas of New Mexico, like Taos / Roswell / Gallup / Alamogordo / Navajo Nation?
At the moment, Teeniors™ offers coaching in the greater Albuquerque area, as well as Santa Fe, Tijeras, Rio Rancho, Bernalillo, and soon ...Los Lunas, Belen and Las Cruces! And we continue to grow. As a newer organization, we are constantly evaluating how to reach more communities. Our goal is to offer coaching outside of central NM, but we need the demand in order to grow. If you are interested in an event in your area, have questions or suggestions that you’d like us to hear, please contact us: (505) 600-1297 | firstname.lastname@example.org.
I'm low income. Why do you charge for Teeniors?
Great question! To pay the bills, is the short answer. Part of the mission of Teeniors™ is to provide paid, meaningful jobs to teens and young adults. And like any other small business or nonprofit, we need to cover costs of running the organization (office rent, payroll, legal fees, printed materials, website and development, software, advertising, just to name a few expenses). Our coaches are paid far more than the average NM minimum wage ($10-15/hour), and we offer a phenomenal service for your money. We also take our work very seriously. Our coaches apply to become teeniors. They are recommended by teachers and parents, interviewed, screened and oriented to work with you as a tutor. Only the most impressive young adults are kept as part of this elite team . Volunteer teens and young adults simply would not be sustainable in the long run, and we strive to be self-sustaining. We are confident that you'll find your coaching session to be worth every penny. However - as of 2019, we are also excited to annnounce that we've received grant money that allows us to reach more seniors who identify as low-income. Please contact us to learn more, or visit one of our free community events to get the help you need!
How much does it cost to hire a teenior or book a group event?
As of July 2018, our private, one-on-one coaching sessions start at $49.95 per hour (with slight variations depending on location). Our average group events range between $300-500 depending on the number of attendees being coached and thus, the number of teeniors / staff needed. See how it works or visit our testimonials page to learn more. We receive continuous 5-star reviews from clients and stand proudly by our work.
Our primary goal is to empower older adults to connect with loved ones and the world through technology, while also providing paid, meaningful work to young adults. We charge far less than our competitors, and while we strive to be self-sustaining, we are also aware that not everyone can afford to pay. This is why we sponsor pro-bono coaching and community events for low-income clients. It's part of our effort to help seniors from all walks of life. See our upcoming workshops or contact us for more information at (505) 600-1297 or email@example.com.
Anything we missed? Give us a call or shoot us an email!
🎁 Send a Gift to that Special Someone! 🎁
Order online and save 10%!
To arrange a private coaching session for your loved one:
1. Click an option below or call us to purchase.
2. We'll contact you and ask how you would like your recipient to be notified.
3. We'll email/mail a personalized note with your gift; or send directly to you for delivery.
Click below or call (505) 600-1297.
TEENIORS™ Gift Certificate: (1) Private IN-HOME Coaching Session
*Cost covers 1 hour of private tech tutoring plus applicable sales tax, within the city of Albuquerque; other areas available for a small additional fee. Any additional time spent coaching can be billed directly to you (in 15 minute increments) after completion of the session, still at our discounted rate. You're welcome to contact us for more information: 505-600-1297 | firstname.lastname@example.org.
TEENIORS™ Gift Certificate: (1) Private Coaching Session at OUR OFFICE
Schedule a private coaching session our our Downtown ABQ office space! You'll meet with one of our 5-star rated Teeniors™ to go over any questions you have about your cell phone, tablet or computer - including any software or apps you'd like to learn!
*Cost covers 1 hour of private tutoring. Any additional time spent coaching can be billed directly to you (in 15 minute increments) after completion of the session, still at our discounted rate. You're welcome to contact us for more information: 505-600-1297 | email@example.com.